delivery policy
Amura Delivery Policy
Last Updated: 15 November 2025
At Amura, we aim to deliver your order quickly, safely, and reliably. This Delivery Policy explains how our shipping process works and what you can expect after placing an order.
1. Processing Time
All orders are processed within 1–2 business days.
After processing, you will receive a shipping confirmation email with tracking details.
2. Delivery Time
Our standard delivery window is:
5–10 business days
Delivery times may vary based on:
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Destination
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Carrier conditions
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Seasonal or high-volume periods
We always work to ensure your order arrives within the expected timeframe.
3. Shipping Fees
Shipping fees are calculated at checkout and may vary depending on your location and the size of your order.
4. Tracking Your Order
Once shipped, you’ll receive a tracking link via email so you can follow your package’s journey.
5. Incorrect or Damaged Deliveries
If your order arrives damaged, incorrect, or with any issue, please contact us at info@amura.store within 7 days of delivery, and we will resolve the matter promptly.
6. Contact Us
If you have any questions about shipping or delivery, reach us at:
📧 info@amura.store