Amura Refund Policy

Last Updated: 15 November 2025

At Amura, we want you to be completely satisfied with your purchase. This Refund Policy explains the conditions under which refunds are available and how to request one.

1. Eligibility for Refunds

You may be eligible for a refund if:

• The item is defective or damaged upon delivery.

• You received the wrong product.

Refunds are not available for:

• Change of mind

• Items that have been used or altered

• Sale or clearance items, unless defective

2. Refund Request Window

Refund requests must be submitted within 7 days of receiving your order. Please email us at info@amura.store with:

• Your full name

• Order number

• Description and photo of the issue (if applicable)

3. Refund Process

• Once your refund is approved, it will be issued to your original payment method.

• Refund processing times may vary depending on your payment provider.

• Shipping fees are non-refundable, except in cases of incorrect or damaged items.

4. Contact Us

For any questions regarding refunds or to initiate a request, please contact:
📧 info@amura.store